About shipping:
1/For EU:
Door to door to EU address, ship from EU, fast and safe, 5-10 days shipping.
(PS: Please select ship from China option, so it will remove the tax on your final payment page.)
(Includes:Germany/ France/ Spain/ Italy/ Poland/ Austria/ Belgium/ Czech Republic/Denmark/ Lithuania/ Bulgaria/ Estonia/ Greece/ Romania/ Slovenia/ Croatia/ Luxembourg/ Finland/ Ireland/ Portugal/ Sweden/ Slovakia/ Hungary/ Latvia)
2/Other country buyers address ship from China by express, Like DHL, Fedex, UPS.
Raycus brand source have three model,QS, Q and QB.
QS: Low price, failure rate last year
Q: No built-in red light
QB: Built-in red light, imported accessories, best stability
(we suggest you to choose 30W QB model, this is good quality, other seller price is cheaper, because they use cheaper laser source)
Application Industry:
Jewellery, Keyboards of cell phone, Auto parts, Electronic components, Electronic appliance,
Communication apparatus, sanitary wares, buckles, kitchenware, Sanitary equipment’s,
Hardware tools, Knife, Glasses, Clock,Cooker, Stainless steel products etc.
Application Materials:
Engraving bar codes, decorative map, LOGO, factory number, production date, dial on all Metals
( Gold, silver,copper, alloy, aluminum, steel, stainless steel, name card ), Non-metal
( Plastic: engineering plastic and hard plastic, etc. Used in electronic components integrated circuits,
mobile communications, precision instruments,glasses watch and clocks, computer keyboard,
accessories, auto parts, plastic buttons, plumbing fittings, sanitary ware, PVC pipe, medical
equipment, packaging bottles, etc.)
After-sales service process:
1/ After-sales service contains:
a. Machine installation and adjustment
b. Software Settings and using (not include G code programming)
c. Machine quality problem
d. the machine using problem
2/ When the machine have problem:
a. Machine problem pictures or video is asked.
b. General problem solve way will be supplied in 1~2 days,
Complex problem solve way will be supplied in 2~3 days.
3/ General problem solve way: (Machine warranty is 1 year, Cutters don’t have warranty, they are consumables)
a. Machine operation and installation problem, we will supply video or pictures to show you.
b. Machine quality problem, machine parts will be resent free.
We have our engineer team can support after-sales service, please be assured to purchase from us:
